We want you to be completely satisfied with your purchase but if something isn't right, contact a customer care team member within 90 calendar days after purchase to set up an exchange or a return.
"Merchandise can be refunded or exchanged with proof of purchase within 90 days of the original purchase date. Special order configured products returned or canceled after 72 hours from purchase are subject to a 20% restocking fee. Original shipping charges incurred on your purchase are not refundable as part of your return or exchange. Report items that are damaged or missing within 3 days of delivery.
Shipping/delivery charges incurred as part of your online purchase are nonrefundable when returning or exchanging items. At this time, returns/exchanges for purchases made on blinds.lowes.com may not be processed in Lowe's stores."
Speak To Our Experts
Call or chat anytime during regular business hours
Want to check your order?
Hours of Operation
Service & Sales
- M-F 9am - 8pm (ET)
- SAT 10am - 7pm (ET)